FAQ

What ingredients do you use in your products?

All our products are 100% natural with no added synthetics. We use therapeutic grade essential oils and jojoba oil to make our blends.

What are the available modes of payment?

We accept Visa, Mastercard, PayPal, Apple Pay, American Express. If you would like to pay via PayNow/PayLah, kindly reach out to us via Instagram DM :) 

Can I amend or cancel my order after confirmation? 

At Calypsoul.Life, we understand the pains of having to wait for your precious blends! Our products are freshly blended by hand and made-to-order because nothing sits on our shelves. Once blended and packaged, we aim to get your order shipped out as soon as possible. As a result, orders that have already been placed cannot be modified or cancelled.

What should I do if I received the wrong/defective product? 

Oh dear! We are terribly sorry for sending you an incorrect/defective item. 

Please drop us an email of a picture of your defective item(s) and include your order number. We’ll get in touch with you as soon as possible!

Do you do customisation for weddings and events?

Absolutely! Please fill up this form here, and we'll get back to you as soon as we can. 

If you have any other questions (really, anything at all!), just drop us an email at hello@calypsoul.life and we promise to get back to you as soon as possible!